Emery & Webb Insurance
Claims

When something goes wrong, we go to work.

Report a claim any time, day or night. Use your carrier's dedicated claims line first for the fastest response, then let us know so our team can advocate on your behalf.

Emery & Webb main line
845-896-6727
Claims email
claims@emerywebb.com
What to do first

Four steps that keep your claim moving.

Step 1
Get to safety

If anyone is hurt or in danger, call 911 first. Move to a safe location before doing anything else.

Step 2
Report the loss

Call your carrier's claims line below — they'll open the claim and assign an adjuster right away.

Step 3
Document everything

Photos, video, police report numbers, witness contacts, receipts. Save it all in one place.

Step 4
Loop us in

Email claims@emerywebb.com so we can advocate for you throughout the process.

Carrier claims hotlines

Report directly to your carrier, 24/7.

These are the carriers we represent. Not sure who yours is? Check your declarations page or contact us and we'll look it up.

A service most agencies don't offer

We don't just sell the policy — we help you through the claim.

Emery & Webb has a dedicated in-house claims team whose only job is helping clients get claims paid fairly and quickly. It's included with your policy, at no additional cost.

We file and follow the claim with you

Most agencies hand you a phone number. Our in-house claims team opens the claim, tracks the adjuster, and stays on it until the file closes.

A real person on your file

You get a named claims representative in our Fishkill office — not a call center queue — who knows your policy and your history.

We push back when it matters

Disputed damage, slow payment, coverage questions? We review the policy language and advocate with the carrier on your behalf.

Meet our claims team

The people who will be on your claim.

Claims department

Contact our claims team

Reporting something new, or already have a claim number? Send us the details and our claims advocates will follow up with you and the adjuster on your behalf.

For emergencies or losses in progress, call your carrier's 24/7 hotline above first, then let us know.

Submitting this form doesn't bind coverage. An Emery & Webb agent will follow up to confirm details.