We’re Hiring! Personal Lines Client Service Rep

We’re hiring! Seeking a Personal Lines Client Service Rep with a smile.

Position: Personal Lines Client Service Representative

Reports to: Personal Lines Branch Manager

Summary: You’ll support the client service side of our Personal Lines department, as well as assist in new client acquisition and retention of our existing clients.

The Tasks:

  1. Work with clients by phone, email and office visits to quote various personal lines of insurance, make changes to existing policies, and more all in a timely, efficient fashion
  2. Educate clients about coverage, exclusions and exposures
  3. Keep timeliness and completeness with clients, carriers and agency personnel a priority
  4. Review any terminations and cancellations, then determine a plan of action within a certain time frame
  5. Document, document, document all conversations with clients and carriers regarding exposures, coverages, etc.
  6. Actively seek and follow-up on referrals; five referrals per week expected

Experience & Education:

High school graduate with Property & Casualty Insurance License and three-years Client Service Rep experience

Do you fit the mold? Send your cover letter and résumé to Casey McCall (cmccall@emerywebb.com) or navigate to our Employment page to send us your info and résumé.

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